Decentered Podcast 115 - Don O'Neal and the Lack of Care Act

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The Social Care Act 2014 established principles of independence and control for people who need social care services, however, the reality in practice is patchy and an uphill struggle for many people who rely on those services. Don O’Neal shared his motivation for writing his book ‘The Lack of Care Act 2014,’ and his experiences with the administration of adult social care, and Jane Muir shared her experiences of looking after her son as a carer. We discussed how a process-focussed mindset that is obsessed with budget control has come to dominate some local authorities, while people who require care feel that they don’t have a voice and aren’t listened to when they try to raise concerns about the standard of care they access, and the interminable processes they have to follow in order to get it.